| FAQ's
What's unique about Hazel Brown Designs' collections? TOP We consider our collection unique as each piece is handmade and frankly, it's not fun duplicating the same thing over and over and over. While there's usually a general theme or color of fabrics, certain parts of a skirt may have fabrics that vary from one to another, leaving them still coordinating, but not perfectly matching.
What does one-of-a-kind (OOAK) and few-of-a-kind (FOAK) mean? TOP OOAK's are items that are made on a whim, there's only one in those fabrics and in that size and it will not be duplicated. FOAK's are pretty much the rest of our inventory. There are a few of each piece, in a few sizes, but then we wanted to move onto other things and make them slightly different.
How do I care for my hazel brown designs pieces? TOP For clothing: We recommend washing
garments inside out in cold water, gentle cycle. Line dry or no heat
tumble dry. *Iron as needed. For accessory bags/handbags: We recommend spot cleaning with mild soap only. DO NOT wash in washing machine.
*Some
of our pieces may contain embellishments such as crystals, tulle,
netting, etc. Please DO NOT iron these. This will more than likely ruin
your hazel brown designs piece. Do you have a storefront I can visit? TOP
Hazel Brown Designs pieces are
currently sold online, at art fairs and through trunk shows. If you're
interested in hosting a trunk show, contact us. To view a listing of events, view our calendar.
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Do you accept returns or exchanges? TOP
All Hazel Brown Designs goodies are 100% handmade. Many
items are made in limited quantities or are one-of-a-kind pieces. We accept
unused merchandise with original tags for exchange within 10 days of purchase
date when accompanied by original receipt. Shipping costs are non-refundable
and it is the customer's responsibility to ship it back to
us. Please email
us with reason for return at sales@hazelbrowndesigns.com and we will reply with
return shipping instructions. We CANNOT accept any exchanges on any custom
orders.
ALL SALES ITEMS ARE FINAL.
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